©2018 by Specialist Computer Systems.

Head Office

Caledonia Business Centre
Caledonia House
Evanton Drive, Thornliebank Industrial Estate

Glasgow
G46 8JT

Call: 0141 270 9755

North East Office

Unit 16 Cookson House

River Drive

South Shields

Tyne and Wear

NE33 1TL

Call: 0161 914 8647

ICT SUPPORT

Enhance your IT services

 

SERVICE DESK AND 3RD LINE ICT SUPPORT SOLUTIONS TO FIT ANY BUSINESS

At SCS, we are highly experienced in providing a large portfolio of IT Support services. With over 75 years of combined experience, ranging from small business to large multinational companies, we provide everything from holiday cover, 1st line support, 3rd line escalation, to a complete Managed IT Support service.

Our 3rd line support packages give you the comfort of retaining your trusted in house IT support team, while bridging high-end skills gaps at an affordable level.

 

Services available include;

  • THIRD LINE SUPPORT

    • Our Senior Engineers have a wide range of industry recognised qualifications from providers including Microsoft, Cisco, HP, Google, and Apple.

  • COVER OF ABSENCE

    • We will cover for holiday or sickness left by in-house technical team. All of our engineers are experienced and professional.

  • SERVICE DESK

    • Opt in use of our North East based service desk logging for all IT incidents. Designated contact will receive a monthly report of incidents still open, and statistics of raised and closed incidents.

Full managed service packages are tailored to your specific needs and priced extremely competitively.

 

Please contact us to find out more.